1. Revised: May 23, 2014
DoctorOnTap.com Corporation ("we", "us", "our" or "Company") operates the
DoctorOnTap.com website ("Site") and provides other telemedicine services.
This policy applies to our website as well as to the services and
applications we provide, collectively known as the "Services."
We are committed to ensuring that your personal information shared over
our Site and/or Services is protected and kept confidential.
via our Site, you consent to the use and disclosure of personally
Please note that the use and disclosure of such information is
also subject to the practices of the health care providers
with whom you may interact through the Services, as described
in the Notice of Privacy Practices which is provided to you by
2. INFORMATION COLLECTION Personal information or protected
health information is information that includes, but is not
limited to, identifying data such as name, social security number,
address, contact information, as well as information about
personal health issues submitted through the Services. This
is the information we aim to protect. We will only collect
information that you voluntarily submit. We know that privacy is of
the utmost importance. We vigorously believe in keeping
confidential any and all personally identifiable information that
identifies an individual whether or not it relates to an individual's
past, present, or future physical or mental health condition. As a
Business Associate of health care providers that are Covered Entities
under the federal health care privacy and security rules (HIPAA
and HITECH), we maintain protected health information (PHI) in
compliance with these rules and our contractual obligations with
health care providers. Currently our main focus is providing a
platform to allow individuals to receive telehealth Services
from various healthcare providers. We collect information solely
for the purposes of providing the Services, marketing and
promoting our Services to you and for market research data.
We assume you are giving consent to this information collection and use,
but we also give you the opportunity to "opt out" of receiving direct
share certain information only with organizations who work with DoctorOnTap.
We maintain web logs to record data about all visitors who use this site
and interact with the Services and we will store this information. These
logs may contain IP address information, types of operating system you
use, the date and time you visited the site, and information
about the type of device you use to connect to the Services.
All Web logs are stored securely and are accessible to a very limited
number of employees and contractors, who have to adhere to strict
guidelines regarding user data security and privacy.
3. NON-PERSONAL IDENTIFICATION/COOKIES TECHNOLOGY
What is a cookie? A cookie is a small data file that certain web sites
write to your hard drive when you visit them. A cookie file, for
instance, may collect user ID information such as items in a
shopping cart while navigating a site, but the only personal
information a cookie can contain is information you provide.
Your user ID or profile information is not stored in cookies.
How do we use cookie technology? We use it in the aggregate as opposed to
using any personally identifiable information, to understand how our
users collectively use our Site. This helps us continually improve our
Site. Most web browsers are set to accept cookies, but if you prefer
not to receive cookies you can set your browser to warn you or refuse
cookies all together by turning them off in your browser. We may
also use non-personal information to analyze data into useful
information. This process of data mining is done in the aggregate,
is non-personal, and allows Company to find correlations and
patterns in the data.
4. SECURITY OF INFORMATION COLLECTED
We use account information in a password-protected environment as a
security measure to protect your data. We use administrative, physical
and technical safeguards to protect data. We maintain a high level of
data protection via safeguards such as data backup, audit controls,
access controls, and some data encryption. Our Site and the Services
use industry standard SSL encryption to enhance security of electronic
data transmissions. In addition, we urge you to take precautionary
measures in maintaining the integrity of your data. Please be responsible
in making sure no one can see or has access to your personal account and
log-in/password information. If you use a public computer, e.g., at a
library or a university, always remember to log out of the Site or
Services. If you use our Site or Services through your employer's
network or through an internet cafe, library or other potentially non-
secure internet connection, such use is at your own risk. It is your
responsibility to check beforehand on your employer's or such other site's
privacy and security policy with respect to Internet use.
We are not responsible for your handling, sharing, re-sharing and/or
distribution of your personal health information. Moreover, if you forward
personal health information electronically to another person on
or off the Site or Service, we are not responsible for any harm or other
consequences from third party use or re-sharing of your information.
5. SELF REVIEW OF DATA AND ABILITY TO DELETE YOUR ACCOUNT INFORMATION
You may request to delete any personal information and to de-
authorize the collection of personal information in the future
by sending us an email at privacy@DoctorOnTap.com .
6. THIRD PARTY SITES/TRUSTED RELATIONSHIPS
As noted above, the Company is a Business Associate of health care
providers under HIPAA and we share information with health care
providers who provide services to individuals, and they share
information with us, for purposes related to treatment, payment and
health care operations, and otherwise as agreed or authorized by you.
Our Site contains links to other sites. We do not share your
personally identifiable information with those sites (unless you
specifically authorize such sharing) and are not responsible
for their privacy procedures. We seek to work with trusted
partners and organizations that will adhere to similar
privacy and ethical standards. However, we encourage
you to learn their particular privacy policies. We disclose
personally identifiable information about you as required or
permitted by law, including complying with legal process (for example, we
may disclose your information as necessary to comply with an
authorized civil, criminal or regulatory investigation). We fully
cooperate with law enforcement agencies in identifying those who use
our services for illegal activities and may, in our sole discretion,
disclose personal information or other information to satisfy any law,
regulation, subpoena, or government request. We reserve the right to
release personal information or other information about users who we
believe are engaged in illegal activities or are otherwise in
order, if we believe, in our sole discretion, that such disclosure is
necessary or appropriate to operate our web site or to protect our rights
or property, or that of our affiliates, or our officers, directors,
employees, agents, third-party content providers, suppliers,
sponsors, or licensors. We also reserve the right to report to law
enforcement agencies any activities we reasonably believe in our sole
discretion to be unlawful. If we are legally compelled to disclose
information about you to a third party, we will attempt to notify you
by sending an email to the email address in our records unless doing
so would violate the law or unless you have not provided your email
address to us.
We do not knowingly allow individuals under the age 18 to create
accounts that allow access to our Site.
changes are made, we will be sure to post changes at the
Site and at other places we deem appropriate.
9. QUESTIONS OR SUGGESTIONS
If you have any questions or suggestions on ways we can improve
please email us at privacy@DoctorOnTap.com.
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